Welcome to The Rogue & Good Company, Jackson, MS

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Customer Service

Contact

Click below to view:

Store Account
Returns & Exchanges
In-House Vists
Custom Tailoring
Dry Cleaning & Garment Care
Corporate Dress Seminars
Gift Certificates
Packing & Shipping
Alterations

Three Easy Ways
to Reach Us...

1 You can call us by dialing +1 (800) GO ROGUE during normal business hours.
2 You can visit us at the store:

The Rogue & Good Comapny
4450 Interstate 55, North
Jackson, Mississippi 39211

3 You can send an e-mail to our "In-Touch" address: InTouch@TheRogue.com

Store Accounts

We offer in-store charge accounts. To apply for an account, download and print the PDF application, below. Once you have completed the form you may drop it in the mail, bring it by the store, or fax it to us at 601.362.9248.

Download Charge Account Application (PDF)*

* Requires Adobe Acrobat Reader. Click the icon to download the latest version: Get Acrobat Reader

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Exchanges Made Easy

For your convenience in making returns (particularly if you are out of town and using mail), we are pleased to provide you with these helpful suggestions that we ask you to follow. In doing so, your returns and exchanges can be handled promptly and accurately.

  • Return items in the package in which they came, along will all appropriate price tags, tissue, etc.
  • All items returned should be made on a timely basis, within seven days of their purchase.
  • Be certain to write clearly on the outside of parcels being shipped back to us. Include your name, address and telephone number, as well as any details about your return inside your package. Whether it's a return or exchange, appropriate sales slips and details will allow us to process your request in a timely manner.
  • We recommend you utilize a shipping company, such as FedEx or UPS. The tracking information may be invaluable if the package is lost. And, while insurance is optional, it is highly recommended.
  • Keep a copy of all receipts and records to make certain you receive proper credit.
  • Please call us at (601) 362-6383 or +1 (800) GO ROGUE if you have any questions.

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In-Home Visits

In addition to our regular convenient store hours, from 9:30 AM to 6:00 PM, Monday through Sunday, we are pleased to be available on call to attend to your every clothing need. Our staff of professional associates will be happy to schedule an appointment for you here at our store, after regular hours. Additionally, each member of our staff is available to come to you....

  • At your office, with samples and swatches for your review, and
  • At your home, for a complete wardrobe consultation.
...And, there's no additional charge. We've even made house calls to the church to hand-tie bow ties for groomsmen in a wedding. There really isn't anything we won't do to accommodate you. Try us!

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Custom Made... Just For You

The Rogue is pleased to offer the finest and best custom made apparel to our customers, all tailored to your exacting specifications, all with unique and much appreciated detailing.

Our professional staff of associates will be pleased to show you our complete and comprehensive selection of fabric swatches and models, all tailored and delivered to you in a very short period of time... and, at very affordable prices.

We've suits and sportscoats, trousers, dress shirts... all gathered from the world's finest makers. Each item is individually tailored to your exacting size and specifications... guaranteeing a perfect fit every time.

Please allow us to demonstrate, first-hand, just why our custom-made department here at The Rogue is the envy of the trade, just one more reason why you'll enjoy shopping with us.

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Dry Cleaning & Garment Care

The Rogue recommends following all of the manufacturer's instructions printed on the label inside your garments. This includes dry cleaning and washing temperatures, if applicable. Keeping to these standards will ensure your apparel looks and feels its best throughout its lifetime.

In Central Mississippi, The Rogue recommends Hallmark Cleaners for all your dry cleaning needs. With locations throughout the Jackson Metro area, Hallmark offers professional cleaning of even your most delicate clothing. Our staff use Hallmark, exclusively, for all of our cleaning requirements.

Please do not hesitate to call us should you have a question about cleaning or repair. Our staff is well-versed in caring for all of our items and will be happy to assist you.
View Hallmark Locations
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Hallmark Locations
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Corporate Dress Seminar

In our all too busy, anything goes world, the confusion about what is and what is not appropriate attire is often a source of frustration. We are pleased to be able to offer seminars for you, and your associates, in which we will address in detail, the elements of correct attire for work, as well as other occasions.

Presented in a concise, to-the-point manner, we are anxious to share important details with you and your organization, allowing all to gain renewed confidence in the way one dresses (and looks) for business.

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Gift Certificates

There is no better gift than a most appreciated Rogue Gift Certificate. Available in all amounts, here is a special way to make a most appropriate gesture and allow the recipient to make the perfect choice from our complete in-store selections. Additionally, we'll be pleased to gift wrap and even mail the gift certificate for you.

Just give us a telephone call, giving us complete details and instructions. It's guaranteed to please and save you time, every time.

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Packing & Shipping Service

Whether you want your purchases mailed to you after shopping or even if you want items shipped as gifts to a third party, we are pleased to offer a complete packing and shipping service for items purchased from our store. In most cases, gift items can be shipped the same day as purchased; for items requiring alterations, timely shipments will be made.

We usually ship by United Parcel Service, as their record for dependability is without question. For items that require next-day delivery, we offer shipment via Federal Express.

Either way, you'll find the cost for these services most reasonable. Please inquire for details.

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Alterations

Combine the many years experience of our professional staff of alteration specialists, and we come up with more than half-a-century of knowledge and skills. All here at our store, where our in-house staff of tailors bring the their best to every single garment.

Without question, the ability of a retail store to perform timely, quality alterations has always been one of the most important aspects of any haberdasher.

We know the importance of providing you with a perfect fit and that is what we guarantee for every garment purchased at The Rogue.

Additionally, most clothing is altered free of charge and with our compliments. Other alterations are performed at a most reasonable charge, and our staff will be pleased to provide you with a list of alteration charges, where applicable.

Rest assured that we will make every effort to accommodate your alteration needs whenever possible. But, please remember to allow adequate time for us to complete your alterations. There is simply no short-cut to completing quality alterations and exacting tailoring takes just the right amount of time.

Re-alterations are performed quickly, as we are always anxious to provide you with the kind of tailoring you deserve and have a right to expect.

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4450 Interstate 55 North | Jackson | Mississippi | 39211 © 2007 the Rogue & Good Company